Frequently
Asked Questions
Below are just
general questions and answers, if you require further information
please contact us on 1800 649 233
Question: Where to purchase an
Aqua Cooler water cooler?
Answer:
We have a large network of distributors both nationally and
internationally who supply our products to the public. These
types of businesses that supply our products to the public include
spring water companies, filtration companies, wholesalers and
plumbing stores etc.
For your nearest distributor located near you, please call
1800 649 233
Question: Does Aqua Cooler sell
direct to the public and end users?
Answer:
No, We have a large network of distributors both nationally
and internationally who supply our products to the public. Types
of businesses that supply our products to the public include
spring water companies, filtration companies, wholesalers and
plumbing stores etc.
For your nearest distributor located near you, please call
1800 649 233
Question: Where are your coolers
made?
Answer: All of
Aqua Cooler’s products are made in Australia at our state of
the art manufacturing facility located in the heart of industrial
Sydney.
Question: What does the word
“cook” mean in the phase cook & cold water coolers?
Answer: The word
“cook” simply refers to room temperature, ambient temperature
or slightly chilled
Question: What is the difference
between a spike top, a probe top and an open top water cooler?
Answer:
A SPIKE top bottle water cooler refers to a
cooler that has a slanted spike that pierces the cap of sealed
bottles of water. It can also be used for bottles that are refilled
and are used without caps.
A PROBE top is a top used for bottles specifically with valve
caps.
An OPEN TOP water cooler is exactly what it
sounds like; it has an opening at the top of the water cooler
where bottles of water are placed.
Question: What is a point of
use water cooler?
Answer: Point-of-Use
Water Coolers (or POU) are principally mains connected water
coolers in the style of bottle water coolers. The main feature
of these systems is that they do not require connection to a
drain and are therefore very simple to install with the aid
of modern plumbing fittings, such as nylon piping and "John
Guest" connectors. All models are ideal for connection
to most filtration systems and water is provided through the
main water supply in the building. For our full range of point
of use water coolers click here
Question: Where can I find more
information or a brochure on the different units?
Answer: All
of our product brochures which contain technical specifications,
line drawings and images, are found in PDF file format on the
Aqua Cooler website by clicking either on the product image
or on the link Technical Specifications and Brochure located
under the description for each product.
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Australia's largest & leading Drinking Water Cooler & Industrial Process Water Chillers Manufacturer 
